1. Introduction

Nia respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Kenya Data Protection Act 2019.

2. Information We Collect

We may collect the following personal data:
• Name, email address, phone number
• Login credentials
• Payment or billing information
• IP address and device information
• Data you provide through forms, surveys, or customer support

3. Purpose of Data Collection

We collect personal data to:
• Provide and improve our services
• Authenticate and manage user accounts
• Communicate with users about services, updates, or promotions (only if consented)
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (e.g., service improvement)

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:
• Service providers (e.g., hosting, payment processing) under data processing agreements
• Law enforcement or government authorities as required by law

6. Data Retention

We will retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.

7. Your Rights

You have the right to:
• Access your personal data
• Correct or update your data
• Request deletion of your data
• Withdraw consent or object to processing
• File a complaint with the Office of the Data Protection Commissioner (ODPC)

8. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

9. Contact Information

For questions about this Privacy Policy or your personal data, contact us at:

Email: info@mawinstitute.com
Phone: +254715185271